Best fit for elderly passengers
VIP meet-and-assist or arrival fast track usually fits senior travelers best because the scenario can include reception, route guidance, baggage notes and coordination with a family contact or driver.
What relatives should send
Send the passenger name, flight number, date, airport, contact channel, mobility notes, language notes, baggage needs, name-sign text and the person responsible after airport exit.
Safety and document boundaries
Airport assistance cannot replace airline medical clearance, wheelchair rules, immigration decisions or visa validity. If the passenger needs wheelchair service, that should also be arranged with the airline or airport process.